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10605 Spring Green Blvd #300
Katy, TX 77494
p. 281.394.9300    f. 281-394-5337

Orthodontist in Katy TX Dr. Liana Medina Invisalign Clear Braces in Katy TX Bilingual Orthodontist
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Scheduling Appointments

We have put much effort into designing our scheduling system. Our goal is to allow you to be seen on time for your appointment, do all necessary scheduled treatments, make appointments as stress free for you as possible, and to minimize interruptions to your busy schedule. We understand that everyone has important obligations throughout the day, and that your time is very valuable. Therefore, we would like to offer some suggestions:

  • Know the school schedules. Consider a lunch hour, study hall or a school holiday that can be used for an appointment.
  • Pick a different class for each appointment. If you have 7 classes per day, you may only have to check out of 3-4 classes a year.
  • Consider car-pooling with other students or friends.

SCHEDULING GUIDELINES

We would like to offer after school appointments to everyone. However, there are not enough of these later hours to go around.

To help treatment progress quickly, please remember:

  • Longer appointments, such as starts and removals, are scheduled in the morning hours to allow more time for the placement/removal of the braces.
  • Most adjustment appointment can be scheduled for after school hours unless Dr. Medina determines that more time is needed.
  • School authorities regard orthodontic appointments as excused absences. Written excused for school and work can be provided.
  • If an appointment is missed or changed on short notice, a new appointment will need to be rescheduled as soon as possible, within the constraints of our schedule. Missed appointments will prolong treatment.
  • Our goal is to be on time for each and every patient; therefore, late arrivals can pose a problem. In fairness to other patients, we may need to reschedule or alter the amount of work planned for that appointment.

Please allow the following time for each appointment type:

  • Initial Examination – 1 hour
  • Records, if not part of the Initial Examination – 30 minutes
  • Consultation, if not part of the Initial Examination – 30 minutes
  • Initial Bonding – 1 ½ hour
  • Adjustment Appointments – 20-30 minutes

Cancellations and No-Shows

During the course of orthodontic treatment, it is imperative that you do not miss a scheduled appointment. Orthodontic forces must be monitored on a regular basis to insure the highest quality of orthodontic care that we can provide. We do, however, realize that some circumstances cannot be avoided, and you will occasionally need to reschedule.

In the event that you must miss your regularly scheduled visit, please notify our office within 24 hours of your scheduled appointment. This will allow us to offer your appointment time to other patients. Because our most popular appointments are booked weeks in advance, you may be asked to reschedule during school/work hours. For this reason, we encourage you to make every effort to keep your scheduled visit.

Late Arrivals

Should you arrive late for an appointment, we will attempt to treat you; however, we may not be able to complete all of the scheduled procedures. In most cases, you can be worked into an opening, assuming that all patients have been seen as scheduled. We will make every effort to work you in, but you may be required in some instances to reschedule your appointment.

Rescheduling Of Appointments

When an appointment has to be rescheduled for any reason, we ask that you take the next available appointment to prevent treatment delays. Because our appointments are scheduled weeks in advance, we reschedule appointments on a first-come-first-serve basis.

OFFICE HOURS

Regular Office Hours

  • Monday: 9am - 6pm
  • Tuesday: 10am - 6pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm

Summer Office Hours

  • Monday: 9am - 5pm
  • Tuesday: 10am - 6pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 5pm
  • Friday: 9am - 5pm